A specialty ecommerce company runs a 16,000 sq ft warehouse, ships 26,000 orders a year, and manages over 5,000 products across 15,000 SKUs. Two systems run the operation: one for inventory and purchasing, one for the online store and orders. Neither talks to the other.
Every morning, the operations manager would log into the inventory system, download three reports, open each spreadsheet, and copy the data into the planning sheets the business runs on. The owner would separately log into the ecommerce platform, pull the previous day's sales numbers, and type them into a cash flow tracker. Combined, this took over an hour every day. On top of the time, the product catalog, which drives what customers see on the site, was only refreshed monthly. Products could go hidden, get mislabeled, or fall out of stock without anyone noticing for weeks.
The data they were working with was always a little stale, a little suspect, and it took real effort just to keep it that way.
Key pain points:
The team didn't need new dashboards, new tools, or a data warehouse. They needed the data they already use to show up automatically in the spreadsheets they already trust.
We built five automated pipelines using the APIs already available in both systems, writing directly into the existing Google Sheets the business runs on. No new software to learn. No workflow changes. The same spreadsheets, the same tabs, the same formulas. Just no more manual entry.
What we built:
The operations manager got an hour back every morning. No more downloading reports, no more copying rows, no more checking whether yesterday's numbers made it into the sheet. The owner stopped manually entering sales data. Both now walk in to spreadsheets that are already current.
Product catalog freshness went from monthly to daily. A hidden product or a pricing error that used to sit unnoticed for weeks now surfaces within 24 hours through change detection logging.
The ongoing managed support costs a fraction of what the manual labor was costing. Even on labor savings alone, the business sees a 6:1 return, before accounting for data quality improvements and the errors that no longer happen.
With the daily data foundation in place, the business is exploring AI-powered product recommendations, smarter inventory reorder alerts, and automated cash-out analysis for slow-moving stock. The reporting infrastructure we built is designed to support these additions without rebuilding anything.
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